In today’s digital age, managing your health information has become more convenient than ever before. myWakeHealth, the patient portal provided by Wake Forest Baptist Health, is a powerful tool that allows you to access your medical records, communicate with your healthcare providers, and stay informed about your health all from the comfort of your home or on-the-go.
However, navigating a new platform can sometimes be challenging, which is why we’ve created this comprehensive guide to help you seamlessly access and make the most of your myWakeHealth account.
Contents
- 1 myWakeHealth is Now MyAtriumHealth
- 2 Benefits of myWakeHealth
- 3 Pay as Guest
- 4 How to Sign Up for myWakeHealth
- 5 myWakeHealth Login Process
- 6 Recover Your myWakeHealth Username
- 7 Reset Your myWakeHealth Password
- 8 myWakeHealth Activation Code Process
- 9 Schedule an Appointment
- 10 myWakeHealth: Patient Estimates
- 11 Mywakehealth: Fill out & Sign Online
- 12 Mywakehealth Mobile App
- 13 FAQs
- 13.1 Is myWakeHealth secure?
- 13.2 Can I share my myWakeHealth account with family members or caregivers?
- 13.3 How often is the information in myWakeHealth updated?
- 13.4 Can I use myWakeHealth to communicate with my doctor about emergencies?
- 13.5 How do I cancel my myWakeHealth account?
- 13.6 What should I do if I suspect unauthorized access to my myWakeHealth account?
- 14 Conclusion
myWakeHealth is Now MyAtriumHealth
Important Announcement: As of June 30, 2024, myWakeHealth is no longer available. Your new patient portal is MyAtriumHealth. If you haven’t logged in yet, please do so now to access your health information and new features. FAQs are available for more details.
Benefits of myWakeHealth
Before we dive into the login process, let’s explore some of the key benefits that myWakeHealth offers:
- Secure access to your medical records: With myWakeHealth, you can conveniently view your test results, medication lists, immunization records, and more from any internet-connected device.
- Improved communication with your care team: The portal allows you to send secure messages to your healthcare providers, ensuring timely and confidential communication regarding your health concerns or follow-up questions.
- Appointment management: You can schedule, reschedule, or cancel appointments with ease, reducing the need for time-consuming phone calls or visits to the healthcare facility.
- Online bill pay: myWakeHealth streamlines the billing process by enabling you to view and pay your medical bills online, eliminating the need for paper statements and checks.
- Prescription refill requests: Never run out of essential medications again! With myWakeHealth, you can request prescription refills directly from your care team.
- Access to educational resources: The portal provides a wealth of reliable health information and educational materials, empowering you to take an active role in managing your well-being.
Pay as Guest
While myWakeHealth offers a range of features for registered users, Wake Forest Baptist Health also provides a convenient “Pay as Guest” option for those who need to pay their medical bills without creating an account.
This feature allows you to look up your account by entering either a guarantor account number or a specific visit account number, along with the guarantor’s last name.
How to Sign Up for myWakeHealth
Creating a myWakeHealth account is a straightforward process that can be completed in a few simple steps:
- Visit the myWakeHealth website and click on the “Sign Up Now” button.
- Enter your personal information, including your name, date of birth, and contact details.
- Provide the required identification details, such as your medical record number or a recent visit date.
- Create a unique username and password for your account.
- Review and accept the terms and conditions.
- Complete the registration process by following any additional prompts or instructions.
Once your account is created, you’ll have full access to the myWakeHealth portal and can begin exploring its various features.
myWakeHealth Login Process
Logging into your myWakeHealth account is quick and easy:
- Go to the myWakeHealth Login website (mywakehealth.wakehealth.edu).
- Click on the “Login” button located at the top right corner of the page.
- Enter your username and password in the designated fields.
- If you have enabled two-factor authentication, follow the additional prompts to verify your identity.
- Click the “Log In” button to access your myWakeHealth account.
Recover Your myWakeHealth Username
If you’ve forgotten your myWakeHealth username, don’t worry – it’s a common occurrence, and the portal provides a simple solution. Here’s how you can recover your username:
- Visit the myWakeHealth login page and click on the “Forgot Username?” link.
- Enter your last name, date of birth, and the last four digits of your Social Security number or medical record number.
- Follow the prompts to receive your username via email or phone.
Reset Your myWakeHealth Password
In case you’ve forgotten your myWakeHealth password, you can easily reset it by following these steps:
- On the myWakeHealth login page, click on the “Forgot Password?” link.
- Enter your username and the last four digits of your Social Security number or medical record number.
- Follow the instructions to receive a temporary password via email or phone.
- Once you’ve received the temporary password, log in to your account and navigate to the “Change Password” section.
- Create a new, secure password that meets the required complexity guidelines.
myWakeHealth Activation Code Process
Sometimes, myWakeHealth may require an activation code to verify your identity before granting you access to the portal. If you’re prompted to enter an activation code, follow these steps:
- On the myWakeHealth login page, enter your username and password.
- When prompted, click on the “Request Activation Code” button.
- Choose your preferred method of receiving the activation code (email or phone).
- Enter the activation code you received in the designated field.
- Click “Submit” to complete the verification process and gain access to your account.
Schedule an Appointment
One of the most convenient features of myWakeHealth is the ability to schedule, reschedule, or cancel appointments directly from the portal. Here’s how you can take advantage of this functionality:
- Log in to your myWakeHealth account.
- Navigate to the “Appointments” section.
- Click on the “Schedule an Appointment” button.
- Select the type of appointment you need, such as a follow-up visit, physical exam, or specialist consultation.
- Choose your preferred location, provider (if applicable), and available appointment times.
- Review the appointment details and confirm your selection.
myWakeHealth: Patient Estimates
Before receiving medical services, it’s essential to understand the potential costs involved. myWakeHealth offers a Patient Estimates feature that provides you with an estimate of your out-of-pocket expenses based on your insurance coverage and the services you’re scheduled to receive. Here’s how to access this feature:
- Log in to your myWakeHealth account.
- Navigate to the “Appointments” section.
- Select the upcoming appointment for which you’d like to receive an estimate.
- Click on the “Patient Estimates” button.
- Review the estimated costs, including deductibles, copayments, and coinsurance amounts.
Discover our commitment to exceptional healthcare on the About Us page. Learn how we prioritize your well-being and patient experience.
Mywakehealth: Fill out & Sign Online
myWakeHealth streamlines the process of completing and signing important medical forms and documents. Here’s how you can take advantage of this feature:
- Log in to your myWakeHealth account.
- Navigate to the “Forms” section.
- Select the form you need to complete, such as a medical history questionnaire, consent form, or release of information form.
- Fill out the required information in the designated fields.
- Review the completed form for accuracy.
- Electronically sign the form using your myWakeHealth login credentials.
Mywakehealth Mobile App
For added convenience, Wake Forest Baptist Health offers a mobile app that allows you to access your myWakeHealth account on the go. With the myWakeHealth app, you can:
- View your medical records and test results
- Communicate with your care team via secure messaging
- Schedule or reschedule appointments
- Request prescription refills
- Access educational resources and health trackers
The myWakeHealth mobile app is available for both iOS and Android devices and can be downloaded from the respective app stores.
FAQs
To ensure a smooth experience with myWakeHealth, we’ve compiled some frequently asked questions and their answers:
Is myWakeHealth secure?
Yes, myWakeHealth employs robust security measures to protect your personal and medical information. All data is encrypted, and access to the portal is strictly controlled through secure login credentials and multi-factor authentication.
For privacy reasons, it is not recommended to share your myWakeHealth account credentials with others. However, you can grant proxy access to designated individuals, allowing them to view and manage your health information on your behalf.
How often is the information in myWakeHealth updated?
The information in your myWakeHealth account is updated in real time as new data becomes available from your healthcare providers and medical records.
Can I use myWakeHealth to communicate with my doctor about emergencies?
No, myWakeHealth should not be used for urgent or emergency medical situations. For emergencies, please call 911 or seek immediate medical attention.
How do I cancel my myWakeHealth account?
If you wish to cancel your myWakeHealth account, you can do so by contacting the Wake Forest Baptist Health patient support team at 855-560-5111.
If you suspect that your myWakeHealth account has been compromised, immediately change your password and contact Wake Forest Baptist Health’s patient support team for further assistance.
Conclusion
MyWakeHealth is a powerful tool that empowers patients to take an active role in managing their health information and communicating with their care teams. By following the steps outlined in this guide, you can easily access your myWakeHealth account, leverage its features, and stay informed about your health journey.
Remember, myWakeHealth is now read-only, and you’ll need to log in to MyAtriumHealth to begin using your new patient portal. If you have any further questions or concerns, don’t hesitate to reach out to Wake Forest Baptist Health’s patient support team for assistance.
Embrace the convenience of digital healthcare management with myWakeHealth (and now MyAtriumHealth), and take control of your well-being like never before.